Terms of Use

Nothing on this website constitutes:

• an offer, solicitation, or recommendation;

• financial, investment, legal, tax, or accounting advice;

• a binding commitment to provide services; or

• a representation that any particular service is available to any particular person, in any particular jurisdiction, or on any particular terms.

Axente’s services are intended only for legal entities acting in the course of business.

This website is not directed at consumers or private individuals seeking personal financial services.

By using this website, you represent and warrant that:

• you have full legal capacity to accept these Terms of Use;

• you act on your own behalf or on behalf of an entity you are duly authorised to represent;

• all information you provide is accurate, current, and not misleading; and

• you will use the website in compliance with applicable laws and regulations.

Access to the public sections of this website does not, in itself, create a client, banking, payment, advisory, fiduciary, custody, or contractual relationship.

Access to restricted areas, including any client login areas, online cabinets, dashboards, or onboarding environments, is available only to existing clients or authorised users and is governed by separate contractual documentation. Use of such restricted areas does not modify or replace any contractual relationship in force.

Axente Swiss GmbH acts as a Swiss financial intermediary for anti-money laundering purposes and is affiliated with a Swiss self-regulatory organisation (SRO, VQF).

Axente is not a bank and is not prudentially supervised by the Swiss Financial Market Supervisory Authority (FINMA).

Axente does not accept public deposits and does not provide deposit protection at Axente level.

Unless expressly stated otherwise in writing, the services described on this website do not constitute licensed banking, securities, portfolio management, investment management, or digital asset custody services.

Use of this website is subject to Axente’s Risk Disclosure published on this website.

The Risk Disclosure forms an integral part of these Terms of Use and should be read together with these Terms of Use, the Acceptable Use Policy, the Privacy Policy, and the Cookies Policy.

The Risk Disclosure describes, among other things, key regulatory, operational, counterparty, settlement, payment, foreign exchange, merchant-services, and digital asset-related risks associated with the services described on this website.

Use of this website and any pre-onboarding, onboarding, platform, or related service functionality is also subject to Axente’s Acceptable Use Policy (“AUP”) published on this website.

The AUP forms part of the website-level legal framework and describes prohibited use, restricted activities, unsupported relationship types, compliance expectations, and enforcement rights.

Many services described on this website are provided wholly or partly through independent partner providers, including banks, payment service providers, acquirers, alternative payment method providers, liquidity providers, compliance vendors, and digital asset infrastructure providers (“Partner Providers”).

The legal structure, safeguarding model, settlement process, operational flow, and risk profile of a service may vary depending on the relevant service and the Partner Providers involved.

This website may also contain links to third-party websites or services. Axente:

• does not control such third parties;

• assumes no responsibility for their content or policies; and

• makes no representations or warranties regarding third-party services.

Use of third-party websites or services is at your own risk.

Not all services are available in all jurisdictions.

Users are responsible for ensuring that access to this website and any related request for services is lawful in their country or jurisdiction.

Nothing on this website is intended to market or make services available in a jurisdiction where doing so would be unlawful or would require a registration, filing, authorisation, or licence that has not been obtained.

You agree not to:

• use the website for unlawful, misleading, deceptive, or fraudulent purposes;

• copy, scrape, harvest, or commercially exploit website content without prior written consent;

• interfere with the security, integrity, or functionality of the website;

• introduce malware, viruses, or harmful code;

• attempt to reverse engineer, decompile, or access source code; or

• use the website in a manner that could harm Axente, its reputation, its systems, or third parties.

More detailed use restrictions are set out in the Acceptable Use Policy.

All website content, including but not limited to:

• text, logos, branding, designs;

• software, layouts, graphics, and visual elements;

• domain names and trade names; and

• policy documents and legal content,

is the exclusive property of Axente or its licensors and is protected under Swiss and international intellectual property laws.

No rights are granted except for limited personal, internal, and non-commercial review of the website in accordance with these Terms of Use.

This website is provided “as is” and “as available”.

Axente makes no warranties, express or implied, including but not limited to:

• availability or uninterrupted operation;

• accuracy, completeness, or ongoing currency of information;

• suitability for any particular purpose;

• absence of errors or harmful components; or

• continuous availability of any product, service, jurisdiction, feature, corridor, integration, or Partner Provider.

Forward-looking statements, product descriptions, and service references are based on assumptions and may change without notice.

To the maximum extent permitted by applicable law, Axente shall not be liable for any indirect, incidental, consequential, special, punitive, or economic losses arising out of or in connection with:

• access to or use of this website;

• inability to access or use this website;

• reliance on website content;

• delays, interruptions, or technical failures;

• third-party websites, third-party services, or Partner Providers; or

• malware, cyber incidents, or unauthorised interference not caused by Axente’s wilful misconduct or gross negligence.

Nothing in these Terms of Use excludes liability to the extent such exclusion is not permitted by mandatory law.

Personal data is processed in accordance with applicable Swiss data protection laws and Axente’s Privacy Policy.

Cookies and similar technologies are governed by Axente’s Cookies Policy.

Axente may use anonymised or aggregated data for analytical, security, operational, and improvement purposes to the extent permitted by law.

Axente may suspend, restrict, or terminate access to this website or to user accounts, in whole or in part, where such action is required or justified for one or more of the following reasons:

• compliance with applicable laws, regulations, or self-regulatory obligations;

• prevention of unauthorised access, misuse, fraud, or security incidents;

• breach of these Terms of Use, the AUP, or applicable agreements;

• regulatory, risk-management, or compliance considerations; or

• technical, operational, or security reasons.

Where access relates to an existing contractual client relationship, suspension or termination of website access shall not by itself affect the validity of the underlying contract, unless otherwise provided in that contract.

Axente may update these Terms of Use from time to time.

Changes become effective upon publication on this website unless otherwise stated. Continued use of the website after publication constitutes acceptance of the revised Terms of Use.

These Terms of Use are governed by the substantive laws of Switzerland, excluding conflict-of-law rules and the CISG.

Exclusive jurisdiction lies with the competent courts at the seat of Axente Swiss GmbH, unless mandatory law provides otherwise.