Privacy Policy

This Privacy Policy applies to:

• visitors of the Axente website;

• individuals contacting Axente via email, web forms, or other communication channels;

• prospective business partners and clients prior to onboarding; and

• other persons whose personal data is submitted to Axente in connection with pre-contractual review, compliance screening, or related communications.

Axente processes personal data based on one or more of the following legal grounds:

3.1 Identification and Contact Data

• name, surname, title, and professional role;

• company name and affiliation;

• email address, telephone number, and correspondence details;

• country of residence, incorporation, or business activity; and

• other contact or identity information voluntarily provided to us.

3.2 Business and Compliance Data

• business activity descriptions;

• ownership and control information;

• KYC, KYB, AML, sanctions, PEP, source-of-funds, or related compliance data where required;

• risk classification, due diligence, and screening results; and

• records or supporting documents provided during onboarding, counterparty review, or compliance checks.

3.3 Technical and Usage Data

• IP address;

• browser type, device information, operating system, and technical identifiers;

• access times, page views, interaction data, and technical diagnostics; and

• other technical data generated in connection with the use of the website or related systems.

Axente may process personal data for one or more of the following purposes:

• responding to inquiries and communications;

• evaluating potential business relationships, partnerships, or onboarding requests;

• performing pre-contractual steps and related due diligence;

• complying with legal, regulatory, AML, sanctions, SRO, tax, audit, or reporting obligations;

• preventing fraud, abuse, misuse, cyber threats, or other unlawful activity;

• maintaining website functionality, performance, and security;

• administering records, governance, and internal operations; and

• establishing, exercising, or defending legal rights and claims.

Depending on the context and the applicable law, Axente may process personal data on one or more of the following legal bases:

• compliance with Swiss or international legal obligations, including AML, sanctions, tax, and related obligations;

• performance of pre-contractual steps or contractual measures;

• legitimate interests, including security, fraud prevention, business operations, governance, and website administration;

• consent, where consent is required or expressly obtained; and

• compliance with EU GDPR where applicable.

Axente may share personal data where legally permissible and reasonably necessary, including with:

• self-regulatory organisations, supervisory authorities, regulators, law-enforcement bodies, courts, or other competent authorities;

• banks, payment providers, Partner Providers, digital asset infrastructure providers, or other service-related counterparties where required for delivery, compliance, or due diligence;

• auditors, legal counsel, compliance advisors, tax advisors, and other professional advisers;

• IT, hosting, security, analytics, and infrastructure providers; and

• other service providers acting on Axente’s behalf under appropriate contractual and confidentiality controls.

All recipients are expected to be subject to confidentiality, contractual, statutory, or regulatory obligations, as applicable.

Personal data may be transferred outside Switzerland or the EEA only where:

• the destination country benefits from an adequacy decision or comparable recognised protection;

• appropriate safeguards are in place, such as contractual clauses or equivalent safeguards;

• the transfer is necessary for legal claims, compliance, or performance-related reasons; or

• the transfer is otherwise lawful under applicable data protection law.

Axente retains personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy and to comply with legal, regulatory, contractual, audit, or evidentiary obligations.
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Retention periods may extend beyond the end of a relationship, inquiry, or interaction where required by law, including Swiss AML-related retention periods, or where needed for dispute resolution, enforcement, fraud prevention, security, or legal claims.

Axente implements appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, loss, destruction, disclosure, misuse, or other unlawful processing.
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Access to personal data is restricted to authorised persons on a need-to-know basis, subject to appropriate confidentiality, access-control, governance, and security measures.

Subject to applicable law, you may have the right to:

• request access to your personal data;

• request correction or update of inaccurate or incomplete data;

• request deletion where legally permissible;

• request restriction of processing;

• object to processing in certain circumstances;

• withdraw consent where processing is based on consent; and

• lodge a complaint with a competent authority.

Requests may be sent info@axente.ch. Axente may request information necessary to verify identity before processing a request.